Frequently Asked Questions
Everything you need to know about EVE-HR. Can't find your answer? Ask our or join the Support Discord.
About EVE-HR
What is EVE-HR?
EVE-HR is a third-party corporation management platform for EVE Online. It connects to the official EVE ESI (API) to give corporation leadership a central hub for running their corp. Features include mining operation tracking, an ore buyback programme, logistics ordering, fleet SRP, recruitment management, ship fitting checks, an industry workbench, Planetary Industry tracking, and a corp loyalty point store — all in one place.
Who made EVE-HR?
EVE-HR was created by Ascorbic, an EVE player since 2003. It started as a side project and has grown continuously based on community feedback. The creator is reachable via the Support Discord.
Is EVE-HR open source?
Not currently. The plan is to open-source it when active development and support end. Self-hosting documentation will be provided at that time.
How often is EVE-HR updated?
Constantly. Updates are pushed whenever a bug is fixed or a feature is completed. If the site feels slow or briefly unresponsive, an update is likely being deployed. Check Patch Notes for the latest changes.
Does EVE-HR support entire alliances?
Not yet. Alliance-level support is a planned feature tied to a Patreon milestone. Currently EVE-HR operates on a per-corporation basis.
Privacy & Security
Can anyone view my ESI data?
No. Your ESI data is only visible to:
- Your own corporation's leadership/directors
- Recruiters at corporations you have applied to
What data does EVE-HR actually store?
EVE-HR stores the minimum needed for the platform to function:
- Publicly available info — character name, corporation, skills (needed for fitting checks)
- Mining ledger entries — what you mined and when, for buyback calculations
- ESI tokens — securely stored OAuth tokens used to query ESI on your behalf
Who has access to the database?
Only the site administrator (Ascorbic) has direct database access. The platform's integrity depends on user trust, and protecting that data is a top priority.
Is EVE-HR safe to use?
Yes. EVE-HR uses EVE's official ESI OAuth system — you log in through CCP's own authentication and choose exactly which scopes to grant. You can revoke access at any time from your Third-Party Applications page in the EVE account portal. No username or password is ever entered into EVE-HR.
Getting Started
How do I log in?
Click Login on the front page. You will be redirected to CCP's EVE Online SSO login page. After authenticating with your EVE account you will be asked to authorise ESI scopes. Accept these to grant EVE-HR access to the data it needs, then you will be returned to the site.
What ESI scopes are needed and why?
EVE-HR requests scopes to power its features:
- esi-characters.read_* — character info, skills, employment history
- esi-industry.read_character_mining.v1 — your mining ledger for op tracking
- esi-corporations.read_* — corp assets, members (director only)
- esi-wallet.read_* — used for SRP loss verification and buyback confirmation
- esi-fleets.read_fleet.v1 — fleet composition for SRP
How does my director set up the corporation?
Directors should run the Setup Wizard after first login. The wizard walks through:
- Connecting the corporation ESI token
- Configuring ore refining percentages for buyback
- Setting logistics pricing
- Configuring buyback rates
- Setting up role permissions
Mining & Buyback
How do mining operations work?
A fleet commander creates a mining op in EVE-HR. The system then polls the ESI mining ledger for every member in the op, tracking how much ore each person mines. At the end of the op:
- Totals are tallied per member and per ore type
- Refined mineral values are calculated using current market prices
- Buyback payouts are computed based on the corp's configured buyback rate
- A summary is available for the FC and the individual miner
How is my ore valued in the buyback?
The buyback price is calculated as:
Base mineral value × refining efficiency % × corp buyback rate
- Base mineral value — current market price of minerals the ore refines into
- Refining efficiency % — configured in Setup based on your corp's reprocessing skills and rig bonuses
- Corp buyback rate — the percentage of mineral value the corp pays out (e.g. 90%)
Why does my ore show a warning about missing mappings?
This appears when an ore type you mined isn't in the EVE-HR ore database (e.g. a newly introduced ore variant after a patch). The price for that ore cannot be calculated until the database is updated. Contact your director or report it in the Support Discord.
How do I submit ore for the buyback?
After an op ends, your director will confirm the payout amounts. You then create an in-game contract to the designated corp buyback character for the agreed ore quantity. The system tracks which contracts have been submitted and completed.
Logistics
How do I place a logistics order?
Navigate to Logistics → New Order. You can paste an item list directly from EVE's MultiBuy tool, or enter items manually. The system calculates the haul fee based on route distance and cargo volume, then submits the order to your haulers queue.
How is the haul fee calculated?
The fee combines:
- A per-M³ fee based on the total cargo volume
- A per-jump fee that varies by security status (high-sec, low-sec, null-sec each have different rates)
How do haulers accept and complete orders?
Users granted the Hauler role see a dedicated hauler interface. They can:
- View open orders with item lists and destinations
- Accept an order (locking it to them)
- Copy the item list to EVE's MultiBuy for easy purchasing
- Mark the order complete once delivered
Fleet & Ship Replacement Program (SRP)
How does SRP work?
Ship Replacement Program reimburses members who lose ships in sanctioned fleet ops:
- The FC creates a fleet op in EVE-HR before or after the fight
- Members with losses submit SRP requests linking their killmail
- Directors review the requests and approve or deny them
- Approved amounts are paid out via in-game wallet or contract
Who can submit an SRP request?
Any corp member who was part of a sanctioned fleet op listed in EVE-HR. The request must include a valid killmail from the op. FC approval requirements are configurable by directors.
How is the SRP payout amount determined?
Directors configure SRP payout rules — typically based on hull value, doctrine fit cost, or a flat rate per ship class. The director reviewing the request can also manually adjust the amount before approving.
Recruitment
How do I apply to a corporation?
Browse corps on the Recruitment Ads page. Click Apply on a corp listing. You will be asked to grant recruitment ESI scopes so the corp's recruiters can review your character info, then fill in an application form. Track the status of your application from your profile.
What can recruiters see about my character?
Recruiters can see:
- Public character info (name, corp history, skills if you grant the scope)
- Employment history
- Assets (if you grant the scope) — to verify activity
How do directors manage the recruitment pipeline?
Directors and users with the Recruiter role see all pending applications. They can:
- View applicant ESI data and background
- Leave internal notes on applications
- Move applications through stages (Pending → Interviewing → Accepted / Rejected)
- Post public recruitment ads with corps requirements and contact info
Industry
What does the Industry Workbench do?
The Industry Workbench is a manufacturing planning tool:
- Import blueprints and build orders
- Get a full bill of materials based on blueprint ME/TE
- Compare required materials against corp inventory to identify shortages
- Track manufacturing jobs across multiple production lines
- Manage material procurement (buy from market, build in-house, or react moon goo)
How does corp inventory sync work?
Directors can sync corp assets from ESI directly into the industry inventory. This gives the workbench an accurate picture of what materials are on hand, so shortage reports reflect actual stock levels. Sync runs manually or can be triggered via the industry dashboard.
Corp Store & Loyalty Points
How do I earn loyalty points?
LP is awarded based on activities tracked in EVE-HR. Directors configure the conversion rate — for example, a percentage of bounties or mining value converts to LP. Points accumulate over time and appear on your member profile.
What can I spend LP on?
Directors create custom store items — these can be ships, modules, PLEX, services, or anything else the corp wants to offer. Browse available items in the Store tab and redeem using your LP balance. Directors approve redemptions and deliver items in-game.
Fitting Checker
How do I use the fitting checker?
Directors import ship fittings in EFT format (the same format EVE uses for copy/paste fits). EVE-HR cross-references each corp member's skills (from ESI) against every module requirement in the fit. You get a list showing which members can fully fly the fit, which are missing skills, and exactly what they're missing.
Why doesn't my character show up in the fitting results?
The fitting checker requires members to have logged into EVE-HR and granted the skills ESI scope (
esi-skills.read_skills.v1). Members who haven't logged in or haven't granted that scope will not appear in results. Ask your director to remind members to log in.
Planetary Industry (PI)
What PI features does EVE-HR have?
EVE-HR can track Planetary Industry production across your corp's members. Directors can see which schematics are being run, total output volumes, and which members are active PI producers. This is useful for corps that rely on PI for industry material supply chains.
Setup & Administration
How do I configure ore refining percentages?
In the Setup Wizard, enter your reprocessing facility's base yield, your Reprocessing and Reprocessing Efficiency skill levels, and any implant bonus. EVE-HR calculates the effective refining % for every ore type and stores it for buyback calculations. Re-run the wizard any time your skills or facility changes.
How do I set up logistics pricing?
In the Setup Wizard under Logistics Settings, configure:
- ISK per M³ of cargo
- ISK per jump through high-sec
- ISK per jump through low-sec
- ISK per jump through null-sec
- A tax rate (goes to the hauler as a service fee)
- Loyalty Points awarded per completed haul
How do I control who can see what?
Role permissions are configured per corporation. Directors assign roles (Recruiter, Hauler, FC, etc.) to corp members from the management panel. Each role unlocks specific views and actions within EVE-HR.
Troubleshooting
The site is slow or not responding
Brief slowness or unavailability usually means an update is being deployed. Wait a minute and refresh. If the issue persists for more than 5 minutes, report it in the Support Discord.
My ESI data or mining data isn't updating
ESI data is cached by CCP and updates on their schedule — typically between 30 minutes and 1 hour for mining ledger data. If your data is more than a few hours stale:
- Try logging out and back in to refresh your ESI token
- Check that the ESI scopes are still authorised in your EVE account settings
- Ask your director to trigger a manual ESI sync if available
I can't log in or get an error after login
- Make sure you are accepting all requested ESI scopes on the CCP login page
- Try clearing your browser cache and cookies, then log in again
- If you get a "corporation not found" error, your director may need to connect the corp ESI token first
- For persistent issues, post in the Support Discord with your character name and a description of the error
An ore type is showing as unknown or missing a price
This happens when CCP adds a new ore variant (e.g. after a patch) that isn't yet in the EVE-HR database. Contact your director or report the type ID in the Support Discord so the database can be updated.
I found a bug — how do I report it?
Post in the Support Discord with:
- What you were trying to do
- What happened instead
- Any error message shown
- Your browser and approximate time of the issue